StudioCar Privacy Policy
At StudioCar (hereinafter referred to as “we” or “our website”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data when you access our website or use our services.
1. Information We Collect
We may collect the following personal data:
- Name and surname: To be able to personalize our communication with you.
- Email address: To send confirmations, service updates, and newsletters if you subscribe.
- Phone number: If necessary to contact you regarding orders, doubts or queries.
- Mailing address: In case you make purchases or need physical shipments of products.
- Information about your visits to the website: This includes your IP address, browser, length of visit and pages visited (non-identifying data). This data helps us improve the user experience.
2. Use of your Data
We use your personal data for the following purposes:
- Respond to your queries and requests: Address any questions or requests you may have about our products or services.
- Manage your orders and transactions: To process purchases, payments, and shipments of products.
- Provide information about products, services, promotions, and events related to StudioCar: To keep you informed about what we offer, new products or services, and our promotions.
- Improve the user experience and operation of our website: We use the data to analyze and improve the design, functionality, and usability of our website.
3. How We Collect Your Data
We collect your personal data in the following ways:
- Directly: When you fill out forms on our website or contact us via email, phone, or other means.
- Automatically: Through cookies and similar technologies when you browse our website. This allows us to collect information about how you interact with the site, which helps us improve and personalize your user experience.
4. Sharing of your Data
We do not share your personal data with third parties, except in the following situations:
- Where necessary to process payments or make shipments: For example, if you make a purchase, we may share your data with a payment service provider or courier company.
- To comply with legal obligations: If it is necessary to comply with a legal obligation or an official request from a competent authority.
- If we have your explicit consent: Only in cases where you have given us your permission to share your information.
5. Cookies and Similar Technologies
We use cookies to improve your experience on our website. Cookies are small files that are stored on your device and allow our site to remember your preferences and past activities.
You can manage your cookie preferences through your browser settings, and you can choose to block certain cookies if you wish. However, please note that some features of the site may not function properly if you choose to disable cookies.
For more information on how we use cookies, please see our Cookie Policy.
6. User’s Rights
You have the right to:
- Access your personal data and request a copy: You can request a copy of the personal data we hold about you.
- Rectify inaccurate or incomplete data: If you believe that any information we hold about you is incorrect or incomplete, you can request that we correct it.
- Request deletion of your personal data: You have the right to request that we delete your personal data under certain circumstances.
- Object to the processing of your data for specific purposes: You can object to the processing of your personal data in specific situations, such as in marketing activities.
- Request portability of your personal data: You can request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
To exercise these rights, you can contact us through the following means:
- Email: contacto@studiocar.es
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or misuse. Although we take every precaution possible, you should be aware that no data transmission or storage system is 100% secure.
8. Changes to the Privacy Policy
We reserve the right to update this policy at any time to reflect changes in our privacy practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes through our website.
9. Contact
If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights related to your personal data, please do not hesitate to contact us using the following means:
- Email: contacto@studiocar.es